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“Scare
off would-be intruders”
“I had
previously been aware of remote monitoring and knew it to be far more
effective than simple CCTV cameras and a video recorder. Furthermore, the
cost savings were impressive. In short, it has been highly beneficial and
a key holder is notified at ever activation, and as they live just two
minutes from the premises, this has been a real boon”.
“In
addition, the tannoy system has been effectively employed to scare off
would-be intruders, and all in all, it works very well”. The
Birmingham-based premises are not thankfully free of theft and
opportunistic break-ins thanks to their 360-degree, colour dome camera,
five PTZ cameras and a tannoy and intercom system, installed by Halon Bank
Remote Monitoring Services – the World’s leading player in this
rapidly growing sector of the security market.
Yet it is
the additional benefit of the system as a sales tool that has reaped
further rewards, as Martin illustrates:
“The
salesmen can return to the office after handing the vehicle keys to the
customer and monitor their reactions from there. This is far less
intrusive for the client than having a salesman hovering next to them,
while affording us the opportunity to approach them at the most
appropriate moment”.
Going
beyond CCTV
The
concept of remote monitoring is simple. Most CCTV systems are set up to
detect unwanted entry to a site. Using a combination of detectors and
beams, the system is alerted when anyone or anything walks into the field
of detection. This will alarm the system and ensure that the relevant
images are caught on video.
Remote
Monitoring differs in that when it is triggered by an alarm, the CCTV
systems call up the Alarm Receiving Centre (ARC) at the same time. The
transmission equipment captures the image form the relevant CCTV camera
and sends this picture back to the ARC. The operators can therefore see
for themselves exactly what is happening at the site. And because it uses
standard telephone line, the geographic location of the ARC is irrelevant.
Using
their skill and experience, the operators at the ARC can take the
appropriate action. This can range form sending a tannoy message to the
remote site, to calling the police and keyholder or alerting the Halon Bank
emergency response service who’s nationwide mobile response team can be
dispatched to the site immediately. In most cases, the tannoy message is
sufficient to warn intruders away and prevent a crime before it takes
place.
And, as
Martin adds: “It has more than proved itself – both as a
cost-effective crime deterrent and as an added-value sales tool.”
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in this Section
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