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I
have no issues with Halon Bank Monitoring & Response; the service is
very well managed. The lines of communication are strong. I would be the
first to know if there was a problem."
Specialist
knowledge and experience
"We have used Halon Bank Monitoring & Response for 5 years. Our
primary purpose for employing their services was in terms of Health
& Safety. A one-off situation involving one of our own staff
responsible for keyholding changed our perspective over night. Security
is specialised and requires people with specialist knowledge. This area
of our business is now totally out-sourced to Halon Bank Monitoring
& Response. The service is backed by in-depth management/incident
reporting and provides us with the required information should an
investigation need to be carried out by the police."
Making
keyholding easier
"10 years ago we went out to tender. Our own staff used to be key
holders. Halon Bank offered both the most cost effective solution along
with the necessary back up and support infrastructure to almost
eliminate our involvement. The management reports, in terms of
performance, provided us with the knowledge and detail we required to
feel confident that responsibility for our property, outside of normal
working hours, was in the right hands."
Keeping
you in the picture at all times
"For
10 years we have used Halon Bank Monitoring & Response. Why? Because
the communication is good, both at management level and with the guys on
site. The levels of service are excellent which is what I would expect,
bearing in mind the nature of this provision."
Making
keyholding safer
"We
had for sometime been unhappy that our own staff keyholders had to
attend site outside normal working hours, so 10 years ago, we sought a
company to remove the risk and take responsibility for this area of our
business. Halon Bank Monitoring & Responsewon the contract and have
since provided excellent service. We have had various Account Managers
over the years, all of whom have been very good.
We’ve worked continuously with Halon Bank in enhancing the service
over the years. We have 'peace of mind’ knowing that should there be
an offence or breach to one of our properties, Halon Bank Monitoring
& Response staff are at site when our staff arrive the following
morning. Sometimes we require regular property checks to certain
locations, including weekends. Halon Bank Monitoring & Response have
the necessary resource to react very quickly to unexpected situations.
The partnership is strong."
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