Copy
of letter to all fire customers
According to advice
given by the Office of the Deputy Prime Minister, a full response from
the emergency services may not follow when we alert the fire authority
of alarm activation at your premises, unless further confirmation is
given. It is therefore important that you observe the following
recommendations given by the Office of the Deputy Prime Minister in the
event of fire.
Review arrangements for
calling the emergency services in the event of fire:
In the event of fire a
telephone call using the 999 system must be made at the earliest
opportunity. A full response may not follow a call received via
automatic fire alarms without further confirmation.
To reduce unnecessary
burdens on the emergency services at this time special care must be
taken to minimise the possibility of unwanted automatic fire signals.
Check that effective
arrangements are in place for a responsible person to meet fire crews on
arrival and provide them with appropriate information - for example, the
location of the nearest fire hydrant or other water supply.”
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